Privacy Policy
At Castiva, your privacy is our priority. This policy outlines how we collect, use, and protect your data when you use our services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, update your profile, or communicate with us. This includes names, email addresses, and any other information you choose to provide.
- Personal identifiers (name, email, phone number)
- Billing information for premium subscriptions
- User-generated content and media uploads
- Communication history with our support team
How We Use Data
The data we collect is used to provide, maintain, and improve our services. This includes:
Account Management
Authenticating users and managing user profiles.
Service Optimization
Analyzing usage patterns to improve performance.
Data Retention
We retain user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request deletion of your data, we will delete or anonymize your information within a reasonable timeframe, unless we are legally required to retain certain information. Inactive user accounts and associated data may be deleted after a period of [e.g., 12 months] of inactivity.
Cookies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access, update or delete the information we have on you.
The right of rectification if that information is inaccurate or incomplete.
The right to object to our processing of your personal data.
Have questions about your privacy?
Our data protection officer is ready to help you with any concerns.
mail privacy@castiva.com